Great game.... But glitchy as hell

My son loves this game and I have played it and I am beginning to like it too, but it crashes a lot and this character I bought "Trap Shadow" shows up in roster, but I cannot walk around on the world, unless I switch back and forth from teammate to leader. Also, during a fight, even if he is a leader, I will only see and be able to use the teammate. Fix this

Chichistrong about Skylanders Battlegrounds™